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fminter.net

Privacy policy

Last updated: 27 October 2026

FM INTERACTIVE takes the protection of your personal data seriously. This policy explains what data we collect on fminter.net, why, how long we keep it and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR, EU 2016/679) and the amended French Data Protection Act of 6 January 1978. This English version is provided for convenience; in case of discrepancy, the French version prevails.

1. Data controller

FM INTERACTIVE, French simplified joint-stock company with a sole shareholder (SASU) with a share capital of €2,000.00, RCS Lille Métropole 889 802 930, registered office at 20 Rue Pablo Neruda, 59290 Wasquehal, France, represented by Fabrice Mollon, President.

Contact for any question about your data: contact@fminter.net.

2. Data collected, purposes and legal bases

a) "Talk to an expert" requests

  • Data: last name, first name, company (optional), phone, email, message, language, IP address and date sent.
  • Purposes: answer your request, contact you and prepare a service proposal.
  • Legal basis: pre-contractual measures taken at your request (Art. 6(1)(b) GDPR) and our legitimate interest in developing business relationships with professionals (Art. 6(1)(f)).
  • Retention: 3 years from your last contact, then deletion.

b) Contractor account

  • Data: last name, first name, email, phone, password (stored only as an irreversible hash), Google identifier if you choose Google sign-in, language, creation and last login dates.
  • Company data: company name, SIREN, SIRET, registered address and activity code, taken from the official French company directory.
  • Purposes: create and manage your account, verify your company, keep you informed about your file and the jobs assigned to you.
  • Legal basis: performance of a contract or pre-contractual measures (Art. 6(1)(b)).
  • Retention: for as long as the account exists. Accounts inactive for 3 years are deleted.

c) Contractor file documents

  • Documents: national ID card (front and back), driving licence, Kbis extract, articles of association, financial statements, URSSAF certificate, professional accreditations.
  • Purposes: verify your identity and that your company is properly registered before assigning you interventions on our clients' sites, and comply with the duty of vigilance towards subcontractors.
  • Legal basis: legal obligation for documents covered by the duty of vigilance (Articles L.8222-1 and D.8222-5 of the French Labour Code: Kbis, URSSAF certificate); pre-contractual measures and our legitimate interest in keeping client sites secure for the other documents.
  • Retention: for the duration of the relationship. Afterwards, documents covered by the duty of vigilance are kept for 5 years (limitation period); copies of ID cards and driving licences are deleted. If your file does not lead to a relationship, all documents are deleted no later than 1 year after your last login.

d) Interventions

  • Data: title, client, site address, scheduled date, type (preventive or corrective) and status of the intervention.
  • Purposes: organise, track and keep a record of jobs.
  • Legal basis: performance of a contract (Art. 6(1)(b)).
  • Retention: for the duration of the relationship, then 5 years for evidence purposes (Article L.110-4 of the French Commercial Code).

e) Site security

  • Data: IP address, technical logs, counters of login or form submission attempts.
  • Purposes: protect the site against abuse, fraud and intrusion attempts.
  • Legal basis: legitimate interest (Art. 6(1)(f)).
  • Retention: a few hours for anti-abuse counters, 12 months maximum for technical logs.

Fields marked as required in our forms are needed to process your request or file; without them we cannot follow up.

3. Recipients

Your data is only accessible to authorised staff of FM INTERACTIVE. It may be shared with:

  • our host, DigitalOcean, LLC, whose servers used for this site are located in Frankfurt (Germany), in the European Union;
  • our transactional email provider (account confirmation, notifications);
  • Google, only if you choose "Continue with Google": Google then acts as a separate controller for your Google account;
  • clients, limited to the information needed to carry out an intervention assigned to you (name, company, business contact details).

Your data is never sold or rented.

4. Transfers outside the European Union

Data is hosted in the European Union. As DigitalOcean, LLC is a US company, access from the United States cannot be entirely ruled out (maintenance, support). Any such transfer is governed by the standard contractual clauses adopted by the European Commission, included in the host's data processing agreement. The same applies to Google if you use Google sign-in.

5. Company verification

When you search for your company, the number or name you enter is sent to the public "Recherche d'entreprises" API operated by DINUM (French State). Only public company data is returned and saved in your file.

6. Cookies

The site only uses strictly necessary cookies, which are exempt from consent (Article 82 of the French Data Protection Act):

  • fmsid: session cookie (login, form security), deleted when you close your browser;
  • fm_lang: remembers your chosen language, 12 months.

No analytics, advertising or social media cookies are set. Fonts and libraries are served from our own servers, so your browsing is not shared with third parties.

7. Security

We apply appropriate technical and organisational measures: encrypted connections (HTTPS), irreversibly hashed passwords, documents stored outside the public web space and only accessible to the account holder and authorised administrators, limits on login attempts, and protection of forms against request forgery.

8. Artificial intelligence

The AI-assisted CRM module presented on the site is still in development. No data is currently processed by an AI system, and no decision producing legal effects concerning you is based solely on automated processing. This policy will be updated before the module goes live.

9. Your rights

You have the right to access, rectify and erase your data, to restrict processing, to data portability, to object and, where processing is based on your consent, to withdraw it at any time. You may also give instructions on what happens to your data after your death.

To exercise your rights, write to contact@fminter.net or to FM INTERACTIVE, 20 Rue Pablo Neruda, 59290 Wasquehal, France. We reply within one month. We may ask for proof of identity if we have reasonable doubts.

10. Complaints

If you believe your rights have not been respected, you can lodge a complaint with the CNIL (Commission nationale de l'informatique et des libertés, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — www.cnil.fr). Residents of Belgium can contact the Data Protection Authority (dataprotectionauthority.be) and residents of Switzerland the Federal Data Protection and Information Commissioner (edoeb.admin.ch), the Swiss Federal Act on Data Protection (nFADP) applying to them.

11. Changes

This policy may change, in particular when new features are added. The date of the last update is shown at the top of this page.